Upgrade the warranty of your new M2640idw, M3145idn, M3645idn, M3560idn, M3655idn & M3660idn to three years on-site ISI. Must be purchased with the MFP, this warranty upgrade can not be purchased after. The service program delivers customers extended coverage on Kyocera MFPs all serviced by a nationwide network of authorized and certified technicians.
Service Length: 3 years from equipment ship date
Service Level: On-site within 50 miles of nearest service center.
Service Turnaround Time: On-site service provided within 1-3 days. 5-10 business days including shipping (dependent on parts availability)
Coverage: Standard Break/Fix on hardware
Coverage Limits: Complete hardware repair for the full 3 year term
Coverage Service Includes: All shipping, parts and labor.
Does not include toner, paper or maintenance kits or labor to install them. Maintenance Kits are required at scheduled maintenance intervals, at the customerís expense for labor and parts, for the warranty upgrade to remain valid. 300,000 pages or 3 years is the maintenance kit interval for the M3145idn and the M3645idn. On the M3655idn and M3660idn the maintenance kit interval is at 500,000 pages or 3 years. The document processor has its own maintenance kit that is required at 150,000 intervals. The maintenance kit interval for the M2640idw is every 100,000 pages.