On-site service, advanced exchage and extended warranties are available from Kyocera and Service Net for printers PC&L sells out of our service zone. This information is shipped with each printer and the end user has 30 days from the date of purchase to upgrade or extended the warranty from Service Net and up to one year from Kyocera but the warranty starts at the date the printer was purchased. If you purchase a Kyocera printer from us and are outside our service zone we highly recommend you purchase a warranty upgrade from Kyocera or Service Net for your printer. Your local Kyocera or Copystar dealer more than likely will not perform any warranty work on printer they did not sell you and will bill you for their time and parts. All this information is shipped with every printer we sell. 3 Year On-site Warranty UpgradeFS-1300DN $199.00 3 Year On-site Warranty Upgrade FS-2020D and FS-2020DN $249.00 3 Year On-site Warranty Upgrade FS-3920DN or FS-4020DN $349.00 3 Year On-site Warranty Upgrade FS-C5200DN, FS-C5300DN, FS-C5350DN and FS-C5400DN $695.00 You may order on-line or by calling 1.800.473.7909